GENERAL TERMS AND CONDITIONS

Essentia spol. s r.o. for www.aonenutrition.com

1. scope of application

The following General Terms and Conditions shall apply as the exclusive basis for ordering and sending goods ordered via the online shop at www.aonenutrition.com at Essentia s.r.o.. We do not accept conflicting or deviating terms and conditions of the customer unless we have expressly agreed to their validity in writing.

Contact:

mail: essentia@essentia.sk

telefón: +421 908 797 567

Postal adress:

ESSENTIA, s.r.o

Veľký Grob  480 

Veľký Grob 925 27

Account number for non cash payments: 2623780487/1100

IBAN: SK26 1100 0000 0026 2378 0487

BIC (SWIFT): TATRSKBX

Supervisory authority:

Inšpektorát SOI pre Trnavský kraj 
Pekárska 23, 917 01  Trnava 1 
Odbor výkonu dozoru   
tel. č. 033/3212 527, 033/3212 521, fax č. 033/3212 523

2. offer and acceptance

The offers of Essentia s.r.o are non-binding and subject to confirmation. They are an invitation to the orderer to submit a binding contract offer. The acceptance of an offer takes place either by delivery of the dispatch confirmation (e-mail) or by sending the goods. The automatically generated sales confirmation (e-mail) does not yet represent an acceptance of the offer, it only informs the customer that the order has been received by us.

3. revocation instruction

The orderer, who is a natural person and does not conclude the legal transaction with Essentia s.r.o predominantly for his commercial or independent activity (consumer in terms of § 13 BGB), has the following right of revocation. However, this does not apply to deliveries of goods which are made according to customer specifications or which are clearly tailored to personal needs.

a) Right of revocation

You can revoke your contractual declaration within two weeks without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods. The period begins on the day on which you or a third party named by you who is not the carrier has taken possession of the goods. The timely dispatch of the revocation or the goods shall suffice to comply with the revocation period. The revocation is to be addressed to:

Essentia s.r.o.
Velký Grob 480
92527 Velký Grob

Email: objednavky@aonenutrition.com


b) Consequences of revocation

In the event of an effective return, the services received by both parties are to be returned and any benefits derived are to be surrendered. In case of a deterioration of the goods, compensation can be demanded. This does not apply if the deterioration of the goods is exclusively due to their examination, as it would have been possible in a shop. In addition, you can avoid the obligation to pay compensation by not using the goods as an owner and refraining from anything that could impair their value. If you revoke the contract within 14 days after the goods have been received by the intended recipient and the order value is more than 40 euros, we will refund the cost of returning the goods by crediting the corresponding amount to your account. However, this does not apply to orders where no consideration has been received at the time of revocation. With an order value up to 40, – Euro you have to bear the regular return costs, unless the delivered does not correspond to the ordered commodity or the commodity is damaged. Only unopened products will be taken back, unless the goods are damaged. We may refuse to refund until we have received the goods back or eventually until proof has been furnished that you have returned the goods.

4. Warranty

The warranty is governed by the statutory provisions. However, the liability of Essentia s.r.o. for damages is excluded if the damage is due to slight negligence.

5. Prices – the prices listed in the shop

The prices listed in the shop are inclusive of statutory sales tax and plus shipping costs. The prices are shown in Euro (€).

6. shipping costs

a) Shipping costs for deliveries within Slovakia
Within Slovakia there are no shipping costs for orders with a value of 50,– Euro or more. If the order value is less than 50,– Euro, the standard shipping costs are 2.70 – 5.40Euro based on the form of delivery.

b) other countries

If the delivery takes place outside Slovakia, the whole point 6a has no validity. Instead, the following shipping costs apply if the order cannot be placed directly with a country distributor (cash on delivery is not possible here):

7. customs duties and import tax

Essentia s.r.o. only delivers to EU countries without exception. Orders from outside the EU can be requested from objednavky@aonenutrition.com

8. terms and conditions of payment / variants of payment

All payment methods listed are available to you.

a) Prepayment (prepayment)

We inform the customer about the transfer in the order confirmation of our bank data. The customer must make the transfer to our account within 10 days of receipt of the order confirmation at the latest. Otherwise we reserve the right to cancel the order or to withdraw from the contract. Only after receipt of money on our account we dispatch the goods.

b) Payment by card

Payments with a Visa or Master Card are accepted.

c) PayPal

Prerequisite for this use of payment is your registration at PayPal (www.paypal.de). PayPal also allows you to pay with other payment methods not listed here.

d) Cash on delivery

For the payment by cash on delivery we charge a cash on delivery fee of 7,50 Euro independent of the order value and other possible standard shipping costs. In case of rejection of the order or passive default of acceptance we charge a flat fee of 19,– Euro.

9. delivery periods

Essentia s.r.o. has the right to make partial deliveries as well. As a rule, the goods are dispatched during the week at the latest one day after receipt of order and reach their destination within 3-5 working days. The delivery can be tracked by means of a code sent by e-mail.

10. retention of title

The goods remain the unrestricted property of Essentia s.r.o. until full payment has been received.

11. exclusion of liability

We would like to explicitly draw your attention to the fact that we cannot guarantee the legal conformity of our advertising texts due to different jurisdictions and interpretations on the part of control bodies in different countries. These are written to the best of our knowledge and belief, but the publication of formulations from the AONE Nutrition homepage or of info sheets is exclusively at your own risk. Essentia s.r.o. assumes no liability for their completeness or suitability for certain purposes. Liability for any type of damage, including consequential damage, resulting from the use of the information published on these Internet pages is excluded to the extent permitted by law. Downloading programs and data is at the user’s own risk. No liability is accepted for any damage caused by calling up or downloading data (e.g. by computer viruses). The Internet pages of AONE Nutrition also refer to Internet pages of third parties (links). Essentia s.r.o. has no influence whatsoever on the current and future design and content of the linked sites. Essentia s.r.o. is not responsible for their contents. Links to third party websites are provided solely as an additional service for visitors to our website.

12. copyright

 The contents on the Internet pages of AONE Nutrition are the intellectual property of Essentia s.r.o.. Information may only be downloaded or printed out for private use. Further use is only permitted with the express written permission of AONE Nutrition. This must be done in writing.

13. credit check

We reserve the right to automatically obtain and store business and address information about the person concerned when ordering goods in order to safeguard our legitimate interests in the context of initiating a purchase or estimating the risk of advance performance and non-payment.

In principle, this information is obtained automatically via extern companies, which determines the personal data available to us on the probability of non-payment on the basis of mathematical-statistical procedures. The company Essentia s.r.o. has no influence on this decision during the automatic credit assessment.

14. data protection

Of course, Essentia s.r.o. treats your personal data responsibly and confidentially. The data necessary for order processing will be processed and stored in accordance with the applicable data protection laws. If necessary for order processing, the data may be passed on to third parties involved in order processing (payment service providers and acquirers). Should you no longer agree to the storage of your personal data or should these no longer be correct, we will arrange for your data to be deleted on the basis of the relevant instructions. Upon request, you will receive information on all data stored by us. If you have any further questions regarding the collection, processing and use of your personal data, please contact us. We would also be pleased to draw your attention to the following data-relevant records

(a) use of analytical programmes

This website partly uses Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for sponsors and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will Google associate your IP address with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

b) Plug-ins from social networks

If you interact with the plug-ins, for example by clicking on the “Like” button on Facebook or by submitting a comment, the corresponding information is transferred directly from your browser to Facebook and stored there. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook’s data protection information. If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.

15. place of performance
Place of performance is SK-92527 Velky Grob 480 at Essentia s.r.o.. In the case of generic goods, the debtor bears the risk of performance (e.g. when shipping via a parcel delivery service).

16. applicable law and place of jurisdiction
The laws of the Slovak Republic shall apply to the exclusion of the laws on the international purchase of movable goods.

17. final provisions
Should any provision of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid. Instead of the invalid provision, the relevant statutory provisions shall apply.